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The Pocket NurseĀ® Customer Service Pledge

The dedicated professional staff at Pocket Nurse is committed to the goal of providing superior, best-in-class support to our customers. Whether you need a single item, or are outfitting an entire simulation laboratory, Pocket Nurse guarantees your order will be shipped on-time with care and accuracy. In fact, the majority of products leave our on-site Distribution Center in Monaca, Pa. within 24 hours.


Our experienced and friendly Pocket Nurse Customer Service staff has grown to enhance and improve your ordering experience, and is available (Monday through Friday from 8 a.m. to 6 p.m. EST) to provide prompt and courteous assistance via phone or email in the U.S. and abroad on our catalog of more than 7500 products for simulation laboratories and healthcare educators.


A Nurse Owned and Operated Organization, Pocket Nurse products are offered exclusively to official institutions and organizations that provide healthcare education, and are not intended for any clinical, medical or personal use.


To become a Pocket Nurse customer, or to request more information, please call or email our Customer Service department at 1-800-225-1600 or at cs@pocketnurse.com.