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Ordering: All Purchase Orders can be MAILED: 200 First Street, Ambridge, PA 15003 PHONE: 800-225-1600 Mon-Fri 8:00-5:00 EST • FAX: 800-763-0237 (24 hrs/ 7 days) • WEB: www.pocketnurse.com Shipping: Transportation method to be determined by Pocket Nurse®, unless detailed shipping instructions are on the ORIGINAL Purchase Order ONLY. Shipping F.O.B. shipping point, dock-to-dock delivery, Ground service. Please use the Shipping Scale on Page 259 and on the order form to calculate shipping charges. Pocket Nurse also provides additional shipping services for a fee which include: Delivery Notification • Inside Delivery • Lift Gate requests • Product Set-Up • UPS Next Day • UPS Second Day • UPS Three Day. Contact your Account Manager for a quote. NOTE: Orders will be shipped "Complete", unless customer requests partial deliveries on the Purchase Order. HAZARDOUS MATERIAL: Department of Transportation has determined that certain products require special handling. $35.00 per box will be charged to cover additional handling. Some hazardous product may be restricted from shipping via AIR. There may be certain products that cannot be shipped to the following locations: PR, VI, HI, AK, and Guam. PAYMENT TERMS: (All
orders must be paid in U.S. dollar equivalents, Prices subject to change without
notice) ACCOUNT: 30 days net for Schools using a Purchase Order (some restrictions apply), a 1.5% Service Charge will be added to past due accounts (compounded every 30 days). Net 30 days with approved Credit. Price F.O.B. - shipping point. See the back of Pocket Nurse "Invoice" for Terms and Conditions. Minimum orders: Merchandise total under $25.00 will include a $10.00 Service Charge. Order Changes: Once an order is processed, it CANNOT be changed. Please submit a new Purchase Order to your Account Manager. Back Order Policy: All backordered products will ship immediately upon receipt from our supplier. Pocket Nurse will make every effort to notify you should the status of your order extend past 30 days, giving you the option of canceling the item or accepting an available replacement. Sales Tax: All
businesses and individuals domiciled in Pennsylvania will be charged 6% sales
tax unless order is accompanied by a copy of your tax-exemption certificate.
All others please refer to your specific State's Use Tax Code. PST/GST and brokerage
fees will be added if applicable. Product Specifications: Pocket Nurse Enterprises, Inc. reserves the right to change product specifications on all generic items without notice. Damaged Shipments: Any visible damage, however slight should be notated on the freight bill at time of delivery. No notation on the freight bill states you received the merchandise in good condition. If visible damage is noted, you may request the driver to do an immediate inspection. Please refer to the packing slip enclosed with your order for additional information. Missing Merchandise: Please report all missing
merchandise to your Account Manager, within 10 days of the invoice date. Returns: A return Merchandise Authorization (RMA) number MUST accompany all returns. Should you need to make a return, please contact your Account Manager within 30 days of receiving the product. Keep in mind, merchandise MUST be returned within 30 days of the RMA number being issued. Merchandise should be securely wrapped and returned in its' ORIGINAL CARTON and the RMA number must be visible on the outside of the carton. MERCHANDISE MUST BE SENT TO YOUR RECEIVING DEPARTMENT. Returned merchandise will not be accepted after 30 days of the RMA issue date and will be returned to the sender. There is a 20% restocking fee on ALL returned goods. See "Return Goods Policy" on the back of Packing Slip. Any defective product that is returned during the warranty period will be repaired or replaced with authorization and prepaid freight. NON-RETURNABLE MERCHANDISE:
Private Label Items • Special Orders • Glass Products • Dated Items
• CD's • Disposable Items Cancellations: Cancellations MUST be typed with signed authorization. Please fax to 800-763-0237. Furniture: Numerous
states require institutional furniture to meet the TB 133 Bulletin or conformance
to NFPA 101 Life Safety Code. Disclaimer: Pocket Nurse® makes every reasonable
effort to display accurate product information. However, due to uncontrollable
manufacturing conditions, product colors, specifications and warranties are
subject to change without notice. Due to catalog printing Drop Shipment: Whenever you see the truck symbol the item(s) will be shipped to you directly from the manufacturer. Please allow additional delivery time. Delivery will be to receiving dock only. Please inquire about other shipping services like "Inside Delivery" from your Account Manager. By purchasing Pocket Nurse, Enterprises Inc., ("Pocket Nurse") products
("Products"), you ("Purchaser") agree to the following terms
and conditions pertaining to the use of the Products: Pocket Nurse Products
are sold for educational purposes only and are not intended for human or animal
use, injection, application and/or ingestion. Purchaser further agrees that
Purchaser will use the Products for their intended educational purposes only,
in a safe and legal manner consistent with all applicable state and federal
laws and Purchaser's own internal health and safety policies. To use them otherwise
is outside the scope and purpose for which they are intended. Purchaser hereby
waives, releases and forever discharges, and hereby agrees to protect, defend,
indemnify and hold harmless, Pocket Nurse, its employees, agents, officers,
directors, shareholders and affiliates (the "Released and Indemnified Parties"),
from and against any and all liability, claim, loss, cost, damage and expense
arising directly or indirectly out of or relating in any way to the use, possession,
maintenance, operation or storage of the Products, even if that liability, claim,
loss, cost, damage or expense is based on or claimed to be based on the negligent
acts or omissions of any of the Released and Indemnified Parties or any other
party or parties. |
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